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Hassle-Free Costume Rental
#1 Rule
If you have questions or problems, please call.
We are here to help you.
Yes, we
rent to both theatre and the public.
How
much is the rental fee?
In general rental fees vary
from $35 - $175 per event (not per day). However, most are in the
$65-$95 range. It is best to call and ask about
specific items. However for a quick estimate, figure
the rental fee to be 35%-50% of the purchase price.
When
Costumes Arrive:
All items in the order are listed on packing tags on
the costume hanger. Any discrepancies must be
reported immediately, on receipt of the order.
Orders will be checked in upon return according to a
duplicate packaging tag. Fees will be charged for
repair or replacement of items missing or damaged. Costumes are altered to the measurements provided
by the customer. Accurate measurements are critical.
So we are on the same page,
Please click
HERE
for directions on how to measure. If there are costumes which do not
fit, notified us immediately and replacement will be
provided, time and availability permitting. There
will be no charge for these replacements if the
error was by our staff. If the measurements were
incorrect or there was any other type of costumer
error, replacements will be invoiced at the regular
rental rates.
During the Show's Run:
At the end of each rehearsal or performance, each
actor is expected to re-hang their own costume and
its parts.
Returning the Costumes:
It is recommended that the costumes are turned in
and checked off immediately after the curtain comes
down at the last performance and before any actors
leave the theatre. (This discourages the temptation
to keep a part of the costume as a souvenir). Also,
if a piece of a costume is missing, it is usually
most easily found immediately after the show. Notes
should be made in the event of missing parts.
Shipping:
Orders are shipped to arrive two days before dress
rehearsal. Shipment is by UPS ground service unless
the customer requests otherwise. We prepay freight
and include that amount in the customer invoice. The
order must be returned prepaid.
Returning order must be shipped on the second
working day after the final performance. Each order
is due back on or before the date listed on the
contract. Rental fees will be charged at the regular
rental rate for late returns. Repairs or replacement
fees will be charged for lost or damaged items due
to improper packing. Hats and other fragile items
crushed by improper packing will be billed at the
replacement rate.
The approximate UPS ground shipping
times are:
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to the Northeast U.S. |
2 days |
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to the Southeast U.S. |
3 days |
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to the Midwest U.S. |
4-5 days |
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to the West Coast U.S. |
6 days |
Theatrical Rental Contract:
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Prices are quoted for a one
week show. There may be an
additional charge for each additional week.
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Costumes must be shipped back
to Costumes of Nashua LLC on the second working
day after the final performance. Each order is
due back on or before the date listed on the
contract. Rental fees will be charged at the
regular rental rate for late returns. Repairs or
replacements fees will be charged for lost or
damaged items due to improper packing. Hats and
other fragile items crushed by improper packing
will be billed at the replacement rate.
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Costumes must be returned on
hangers. There will be a $1.00 fee for all
costumes that are delivered on hangars but are
not returned on them.
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Reasonable wear to costumes is
to be expected and accepted. DAMAGE is
considered to have occurred by: tearing,
stapling, taping, burning, cutting, usage of
sticky Velcro, excessive make-up, removal of
buttons, medallions, badges or other kinds of
trim. Please sew when possible, but safety pins
may be used for hemming only. Articles which are
lost or damaged by negligence while in your
possession or by improper packing for return
shipment will be charged for at replacement
cost/rate.
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If holes or stains result due
to sliding on the floor, charges for replacement
will apply. PLEASE be especially careful of
suits because replacement charge will be for the
whole suit, not just the pants.
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The complete rental fee will be
charged for all articles ordered and not used
UNLESS they are shipped back to Costumes of
Nashua LLC BEFORE the date of use. Returned
costumes are subject to a cancellation fee.
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Purchase order or payment
(Check, Cash, or Credit Card) due upon receipt.
On purchase orders all discounts become void if
payment is not received within 30 days.
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The costumer will be billed at
the current hourly rate or $35.00 per hour for
any charges or damages to rental costumes or items
that can be restored to original (at the time of
rental) condition.
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The costumer will be billed the
replacement value for changes/damages to any
part of a rental costume or item that can not be
restored to the original (at the time of rental)
condition.
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The customer will be billed the
subsequent weekly rental rate for each
garment/item not returned by the due date for
that order.
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The customer will be billed the
replacement value for any rental costume/item
not returned within 4 days following the
return due date for that order.
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